Ensemble Theatre Cincinnati is committed to protecting the privacy of our supporters, patrons, and visitors to our website. This privacy statement discloses the privacy practices for
www.ensemblecincinnati.org. By using this Site, you are accepting the practices described in this Privacy Policy. Questions regarding this statement should be directed to info@ensemblecincinnati.org.
This privacy policy will notify you of:
- What personally identifiable information of yours or third party personally identification is collected from you through the website;
- The organization collecting the information;
- How the information is used;
- With whom the information may be shared;
- What choices are available to you regarding collection, use and distribution of the information;
- The kind of security procedures that are in place to protect the loss, misuse, or alteration of information under Ensemble Theatre Cincinnati control;
- How you can correct any inaccuracies in the information.
If you feel that this company is not abiding by its posted privacy policy, you should first contact info@ensemblecincinnati.org.
Information Collection and Use
Ensemble Theatre Cincinnati is the sole owner of the information collected on this Site. We will not sell, share, or rent this information to others in ways different from what is disclosed in this statement. Ensemble Theatre Cincinnati collects information from our users at several different points in our Site.
Registration for Email Newsletter
In order to join the Ensemble Theatre of Cincinnatis email list, the patron must first complete the registration form. During registration the patron is required to give their contact information (such as name and email address). This information is used to contact the patron about the services on our Site for which they have expressed interest.
Ticket Ordering and Online Donations
We request information from the patron on our order form. Here a patron must provide contact information (such as name and billing address) and financial information (such as credit card number, expiration date). This information is used for billing purposes and is required to fill the patron's request. If we have difficulty processing a request, contact information is used to get in touch with the patron.
Any credit card information collected by Ensemble Theatre Cincinnati is masked in order to prevent misuse. Purchases made via our website are handled by a secure server. By making a purchase on the Site, you consent to our providing your financial information to our service providers and to such third parties as we determine is necessary to process your transactions. These third parties may include the credit card companies and banking institutions used to process the transaction.
Log Files
We use IP [Internet Provider] addresses to study trends, administer the site, track user's movement, analyze and improve the features and functionality of this Site, and gather broad demographic information for aggregate use. IP addresses are not linked to personally-identifiable information. We may also use the information to conduct market research studies and reports or share the information you provided in aggregate (non-personally identifiable) form with third parties. We may, however, use IP addresses to identify a user when we believe it is necessary to enforce compliance with Federal and/or State law or the terms governing use of our site or to protect our services, site, customers, or others.
Cookies
A cookie is a piece of data stored on the user's hard drive containing information about the user. Cookies may be used by Ensemble Theatre Cincinnati to track and target the interests of users to enhance their experience on the Site. We may use cookies to deliver content specific to your interests, to save your password so you don't have to re-enter it each time you visit our site, or for other purposes. Promotions or advertisements displayed on our site may contain cookies. We do not have access to or control over information collected by outside advertisers on our site. Usage of a cookie is in no way linked to any personally identifiable information while on the website. If a user rejects the cookie, they may still use the website.
Sharing
We use a ticketing system provider and credit card processing company to bill users for donations and ticket purchases. These companies do not retain, share, store or use personally-identifiable information for any secondary purposes. We will not share your information with other patrons. We do, at times, share our list of patrons with other arts organizations for postal mailings only. We never share phone or email information with any other organization under any circumstance. If you wish to opt-out from information sharing, please notify the Box Office, (513) 421-3555 or via email at info@ensemblecincinnati.org, of your desire. Also, a request to have us stop sharing your Personal Information with other companies or individuals will only apply as of the date of the request, and Ensemble Theatre Cincinnati will not be responsible for any communications that you may receive from companies or individuals that received your Personal Information prior to such request. In these cases, please contact that company or individual directly.
Links
This web site contains links to other sites. Please be aware that Ensemble Theatre Cincinnati is not responsible for the privacy practices of such other sites. We encourage our patrons to be aware when they leave our site and to read the privacy statements of each and every web site that collects personally-identifiable information. This privacy statement applies solely to information collected by www.ensemblecincinnati.org.
Security
This website takes every precaution to protect our patrons' information. We will never ask for your Social Security number. When patrons submit sensitive information via the website, your information is protected both online and off-line. When our registration/order form asks users to enter sensitive information (such as credit card number), that information is encrypted and is protected with the best encryption software in the industry-SSL. While on a secure page, such as our order form, the lock icon on the bottom of Web browsers becomes locked, as opposed to un-locked, or open, when you are just surfing. To learn more about SSL, follow this link www.verisign.com/site/ssl.html.
We also have appropriate security measures in place in our physical facilities to protect against the loss, misuse or alteration of information that we have collected from you at our site.
Correction/Updating Personal Information:
If a patron's personally-identifiable information changes (such as your zip code), or if a patron no longer desires to be in our active solicitation, we will endeavor to provide a way to correct, update or remove that user's personal data provided to us. To change any of your postal information, please contact the Box Office directly at (513) 421-3555.
Choice/Opt-out
You have the right to "opt-out" of having your Personal Information used for purposes not directly related to our site at the point where we ask for the information. Your information may be retained, however, in order for us to fulfill services requested by you, such as ticket purchases or donations. For example, you may have the opportunity to elect to, or not to: (1) receive promotional correspondence from Ensemble Theatre Cincinnati or (2) have your Personal Information shared with other companies or individuals. You may also opt-out from information sharing by notifying the Box Office, (513) 421-3555, or via email at info@ensemblecincinnati.org of your desire.
In this e-mail please identify which Ensemble Theatre Cincinnati Website or Service you are referring to (or all of them) and indicate whether (i) you would like to opt-out of receiving promotional correspondence (including, for example, e-mail offers) in general, or just via e-mail, postal mail, short message service, instant messaging and/or by phone, and/or (ii) you would like to opt-out of having your Personal Information shared with other companies or individuals. You may also opt-out of Ensemble Theatre Cincinnatis SMS correspondence or Premium SMS Services by texting "STOP" to the shortcode provided on the Web Site for the particular Service. Please understand that if you opt-out of receiving promotional e-mails or SMS from Ensemble Theatre Cincinnati we may still contact you by e-mail or SMS in connection with your account with us or to provide you with important information about Ensemble Theatre Cincinnati or this Website or the Services. Also, a request to have us stop sharing your Personal Information with other companies or individuals will only apply as of the date of the request, and Ensemble Theatre Cincinnati will not be responsible for any communications that you may receive from companies or individuals that received your Personal Information prior to such request. In these cases, please contact that company or individual directly.
Users who no longer wish to receive our e-news may opt-out of receiving these communications by choosing 'unsubscribe' found in the e-newsletter itself.
If you wish to opt-out from postal mailings, please notify the Box Office, (513) 421-3555 or via email at info@ensemblecincinnati.org, of your desire.
Children
In order to comply with the Children's Online Privacy Protection Act (COPPA), Ensemble Theatre Cincinnati will not knowingly collect personally identifiable information from children under the age of thirteen (13). In the event a child under the age of 13 accesses our website and provides us with personal information without parental or guardian consent, a parent or guardian may contact us to have the information removed from our records.
Amendments
We may, from time to time, amend our Standard Privacy Policy. If we do, then we will post such amendments to this document so that you may always have access to our most recent policy. We reserve the right, at our discretion, to change, modify, add or remove portions of our Standard Privacy Policy at any time and from time to time without any formal notification to you.
Ensemble Theatre Cincinnati | 1127 Vine Street | Cincinnati, OH 45202-7226
